Description
Bot Mitigation Strategies for eCommerce explores bots' complex and dynamic ecosystem and their vast – often hidden – impact on eCommerce. These automated threats are behind massive customer data breaches and hundreds of millions of dollars lost to fraud each year. They harm the customer experience and cause long-term damage to brands. They lower companies’ revenues while raising their operating costs. They are now threatening key IP by scraping proprietary AI models and APIs. Given these stakes, an effective bot defense is of interest far beyond Security and IT teams - it is a critical foundation to safeguard the future of a business.
Participants will learn about different types of attack and their impacts, understand the motivations of the attackers, and signs and symptoms their business may have a bot problem. They will become knowledgeable about how AI is fueling these threats, what defenses are effective today, and key features to look for in a bot mitigation provider.
Who Should Enroll?
- Cybersecurity professionals and IT administrators looking to enhance their bot detection and mitigation strategies.
- Fraud prevention specialists seeking to protect against automated threats and improve detection accuracy.
- Developers and data scientists interested in applying machine learning for real-time bot detection.
- Digital platform managers wanting to integrate advanced bot management into their security protocols.
- Risk management and compliance officers ensuring security measures meet industry standards in mitigating bot attacks.
Program Details
Program Level: Intermediate
Program Field of Study: Specialized Knowledge
Program Delivery Method: QAS Self-Study
CPE Credits: 1.6
Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
For more information regarding any concerns, please email us at [email protected].
Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase.

Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Course Created: 11/06/2024
Objectives
- Define bots and explain their history
- Explain the significance of bots on eCommerce platforms
- Explain types of good bots
- Identify types of malicious bots and their attacks
- Identify the signs of a bot attack
- Describe the KPIs used to monitor bot attacks
- Describe different types of traditional bot management techniques
- Explain the emerging bot management solutions being utilized to protect eCommerce platforms
- Determine how to utilize solution providers to make informed decisions about enhancing security and protecting their business assets.
Certificate
By completing/passing this course, you will attain the certificate MRC Education Certificate of Completion
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