MRC Members receive exclusive pricing when accessed through the member portal.  Explore the intricate world of account takeovers (and earn 1.5 CPE credits!) with this online course. Our Account Takeover online program, presented by Nethone, serves as your key to comprehending ATO's inner workings and its extensive repercussions. Course author and renowned cybersecurity master Mateusz Chrobok provides a thorough breakdown of the account takeover process, explores real-world use cases, and unveils emerging threats, all designed to equip you with the required skills to detect, prevent, and combat account takeover fraud. The Nethone ATO project was implemented thanks to funds obtained from European Funds under the Operational Programme Smart Growth 2014-2020. Who Should Enroll? Fraud prevention specialists working in fraud detection and prevention. Cybersecurity professionals who want to deepen their understanding of account takeover (ATO) tactics, detection, and prevention. Risk management professionals tasked with assessing and mitigating risks in digital environments. eCommerce managers who need to protect customer accounts from unauthorized access. Law enforcement personnel dealing with cybercrimes. Others who may find this course beneficial include banking and financial services employees, IT specialists and network administrators, and legal professionals specializing in cyber law. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.  For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/19/2023 Updated: 04/22/2025 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  The Advanced Tactics for Transaction Optimization course is a self-paced, intermediate program designed for payment professionals seeking to deepen their expertise in optimizing transaction processes within the eCommerce sphere. The Advanced Tactics for Transaction Optimization in eCommerce course is designed to provide eCommerce merchants with practical insights and strategies to enhance transaction efficiency, security, and success. This specialized course will focus on specific transaction optimization tactics, such as real-time account updater, dynamic retry, tokenization, account updater, MID/MCC switching, alternate routing, and removing optional data from the authorization message. Participants will gain an in-depth understanding of these tactics and learn how to implement them effectively to optimize their eCommerce transactions. Who Should Enroll? Payment managers seeking to enhance transaction success rates and security. eCommerce managers looking to understand and implement cutting-edge payment optimization strategies to drive business growth and customer satisfaction. Payment system developers aiming to integrate advanced optimization tactics for improved efficiency and security in eCommerce payment solutions. Fraud and risk management specialists seeking to enhance their strategies through advanced transaction optimization methods. Payment consultants looking to expand their toolkit with advanced optimization techniques for client success. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 2.0 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 6/12/2024 Read more

AI Fraud Attacks The AI Fraud Attacks course comprehensively explores the evolving threats posed by AI-driven fraud and equips participants with strategies to mitigate these risks effectively. It examines the dual role of AI in fraud, highlighting its potential to detect and perpetrate fraudulent activities. The course dives into various attack methods, such as AI-powered phishing, synthetic identity creation, and deepfake technologies, while also exploring adversarial tactics used to exploit machine learning models. Participants will gain insights into advanced detection and prevention strategies, including AI-powered fraud detection systems, behavioral analytics, and multi-layered security frameworks. The course also addresses ethical considerations and compliance with global regulations like GDPR and emerging AI-specific standards, ensuring participants understand the legal and moral implications of leveraging AI in fraud prevention. Additionally, learners will explore future trends, such as quantum computing risks and the weaponization of generative AI, to prepare for the rapidly evolving fraud landscape. Who Should Enroll? Fraud Analysts seeking advanced tools to detect and counter sophisticated AI-driven fraud schemes. Cybersecurity Specialists aiming to enhance systems to defend against emerging AI-powered threats. Payment Professionals interested in safeguarding payment systems and leveraging AI for fraud prevention. Business Leaders looking to understand the operational, financial, and reputational risks associated with AI-driven fraud. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.2 Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended. For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 2/19/2025 Read more

Bot Mitigation Strategies for eCommerce explores bots' complex and dynamic ecosystem and their vast – often hidden – impact on eCommerce. These automated threats are behind massive customer data breaches and hundreds of millions of dollars lost to fraud each year. They harm the customer experience and cause long-term damage to brands. They lower companies’ revenues while raising their operating costs. They are now threatening key IP by scraping proprietary AI models and APIs. Given these stakes, an effective bot defense is of interest far beyond Security and IT teams - it is a critical foundation to safeguard the future of a business. Participants will learn about different types of attack and their impacts, understand the motivations of the attackers, and signs and symptoms their business may have a bot problem. They will become knowledgeable about how AI is fueling these threats, what defenses are effective today, and key features to look for in a bot mitigation provider. Who Should Enroll? Cybersecurity professionals and IT administrators looking to enhance their bot detection and mitigation strategies. Fraud prevention specialists seeking to protect against automated threats and improve detection accuracy. Developers and data scientists interested in applying machine learning for real-time bot detection. Digital platform managers wanting to integrate advanced bot management into their security protocols. Risk management and compliance officers ensuring security measures meet industry standards in mitigating bot attacks. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.6 Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended. For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 11/06/2024 Read more

The Buy Now, Pay Later (BNPL) course provides a comprehensive exploration of one of the most transformative trends in modern payments. As BNPL becomes an increasingly popular financing option for consumers, it also presents new opportunities and challenges for merchants and financial professionals. This course offers a balanced view of how BNPL works, its benefits and risks, and its growing impact on commerce, technology, and regulation. Participants will gain a deep understanding of BNPL systems—from consumer onboarding and credit checks to merchant integration and chargeback processes. The course highlights best practices for checkout optimization, data analytics, and customer communication, along with long-term planning strategies in a fast-evolving regulatory environment. Learners will also explore the future of BNPL, including its expansion into new sectors, increased oversight, and innovations in technology and payment models. Who Should Enroll? eCommerce Professionals looking to enhance customer conversion and loyalty through flexible payment solutions. Merchants and Retailers considering BNPL integration to boost average order values and reduce cart abandonment. Fraud and Risk Managers aiming to understand chargebacks, data privacy, and risk exposure associated with BNPL. Financial Professionals and Strategists interested in emerging trends, compliance challenges, and market expansion. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/4/2025 Read more

The Chargeback Essentials course provides a foundational understanding of chargebacks and equips participants with the essential knowledge to navigate the dispute process effectively. This course covers key concepts such as the types of chargebacks, the roles of different stakeholders, and the step-by-step process merchants follow when managing disputes. This course also introduces important metrics, prevention techniques, and available tools to reduce financial losses and improve chargeback outcomes. Participants will explore the structure and mechanics of chargebacks, gain practical insight into reason codes, and understand how to construct strong dispute responses. By the end of the course, participants will have a clear framework for managing chargebacks, preventing unnecessary disputes, and aligning operations with best practices in compliance, documentation, and communication. Who Should Enroll? New Payments and Fraud Team Members seeking a clear introduction to the chargeback process. eCommerce Staff and Customer Support Representatives handling transaction issues and customer disputes. Small Business Owners and Merchants looking to reduce chargeback losses and understand their rights and responsibilities. Payment Professionals building foundational knowledge to support further chargeback management strategies. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at [email protected].  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/23/2025 Read more