Description
The Payment KPIs course provides a comprehensive guide to understanding and optimizing key performance indicators that drive payment success. Payment KPIs enable businesses to measure system performance, identify areas for improvement, and align payment strategies with broader business goals. This course explores fundamental and advanced KPIs across transaction success, authorization rates, operational efficiency, financial metrics, and customer experience.
Participants will gain insights into techniques for improving payment performance through enhanced process optimization, collaboration with payment partners, and data-driven decision-making. Real-time monitoring, predictive analytics, and AI-powered insights are emphasized to help businesses stay competitive in an evolving landscape of emerging technologies, evolving consumer expectations, and regulatory requirements. Learners will also explore strategies for staying ahead of future trends, including real-time payments, open banking, and cryptocurrency integration.
Who Should Enroll?
- Payment Professionals aiming to optimize payment processes and maximize transaction success.
- eCommerce Managers seeking to enhance payment experiences and boost conversion rates.
- Fraud Prevention Specialists focused on improving fraud-related KPIs and reducing false declines.
- Financial Analysts interested in balancing payment costs with revenue growth for sustainable business performance.
Program Details
Program Level: Intermediate
Program Field of Study: Specialized Knowledge
Program Delivery Method: QAS Self-Study
CPE Credits: 1.6
Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended.
For more information regarding any concerns, please email us at [email protected].
Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase.
Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Course Created: 9/30/2025
Objectives
- Understand the key characteristics and categories of payment KPIs.
- Differentiate between operational and strategic payment KPIs.
- Explain key transactional metrics.
- Identify and apply strategies to improve each transactional metric.
- Understand key financial metrics in payment systems.
- Identify and apply strategies to optimize financial metrics.
- Explain key operational metrics.
- Identify strategies to optimize operational performance.
- Understand key tools and techniques for KPI analysis.
- Identify strategies for implementing KPI tools.
- Understand emerging trends such as real-time payments, cryptocurrencies, open banking, and evolving consumer expectations, and their impact on payment KPIs.
- Learn how regulatory changes and continuous improvement frameworks shape payment KPI management.
Certificate
By completing/passing this course, you will attain the certificate MRC Education Certificate of Completion
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