"Visa Compelling Evidence 3.0"

Created in partnership with Visa, this self-paced course provides an in-depth understanding of the updates to compelling evidence that will change how you tackle chargebacks and first-party misuse (aka friendly fraud). Whether you’re a payments and fraud prevention pro or simply seeking solutions for countering first-party misuse, this course is for you.

Who Should Enroll?

• Payments professionals aiming to upgrade their knowledge.
• Fraud prevention experts looking for the latest industry standards.
• eCommerce merchants plagued by chargebacks, especially those attributed to first-party misuse (friendly fraud).
• Acquirers and issuers looking to understand the processes of Compelling Evidence 3.0.

Program Details

Program Level: Intermediate

Program Field of Study: Specialized Knowledge

Program Delivery Method: QAS Self Study

CPE Credits: 1.4

Advanced Preparation and/or Pre-requisites: The First-Party Misuse Essentials Course is recommended.

For more information regarding any concerns, please email us at [email protected]. 

Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to [email protected]. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase.

Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org 

Course Created: 07/30/2025